Privacy Policy

 

Effective Date: September 21, 2021

Community Lattice, LLC (also “CL”, “we”, “us” or “our”) own and run the Site you are currently using.

It’s really important that we protect your privacy, and that you understand your privacy rights, as you use our platforms and Service(s).

This Privacy Policy (also the “Policy”) explains the types of information we collect from you or that you may provide us when you use the Service(s). It also explains how we collect, use, store, protect and disclose your information. In addition to your rights to your information.

This Policy does apply to data collected:

  1. by CL through the Site, and

  2. in email, text or other electronic messages between you and us while you use our Services.

This Policy does not apply to:

  1. information collected offline; or

  2. information collected by any third party or through our affiliate sites.

Also, as the use of technology changes, our use of technology changes as well. We strongly suggest you revisit this Policy from time to time for any updates regarding our use of technology and how it relates to your information.

By using a Service, you agree to CL’S use of information as outlined here. You also agree to be bound by (1) this Privacy Policy, (2) our Terms of Service, (3) our Copyright Policy, and (4) our Cookies Policy. If you do not agree to any of these terms please do not use the Service. If you have any questions, please contact us at support@communitylattice.com

Definitions:

When we use the bolded words in the policy, they will have the meaning we’ve given in this section. Any word you see bolded in this Agreement and not defined here, is defined in our Terms of Service..

“Personal Information” means any information that may identify you directly or indirectly. This could be as simple as your name, address, phone number, social media handles, device information or email-address. This could also include information about you that does not individually identify you (such as how you use our Services) or information about your internet connection and the equipment you use to access our services. When you access our Services using a mobile device, we and/or our business partners may also collect information such as the unique device identifier (“UDID”) of your device, identifier for advertisers (“IDFA”), identifier for vendors (“IDFV”), device type, and other technical information. We may also collect information about the device, such as its hardware model, operating system and version, and motion information. Please note, this list is not exhaustive and more specifics around the information we collect is below in Information We Collect. Keep in mind, where an applicable law or statute takes a broader definition with the term “Personal Information” we will use that definition when referring to or defining what “Personal Information” is for the purposes of this Policy.

“Policy” means this Privacy Policy.

“Service(s)” means any service offered through the Site.

“Site” will mean www.communitylattice.com.

1. Information We Collect

As you use our Services, the categories of information we collect are your:

  • Name

  • Email Address

  • Home/work/mobile telephone number

  • Credit/debit card information

  • Your activity on our Services, including page views, time in Service, clicks, internal links, scrolling, and searches

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Messages you send and any information included with or in those messages

  • IP addresses and other tracking information collected by your use outlined in Section 4 below.

  • Device identifiers or Geo-location when using the Services

2. How We Collect Information

The ways we collect information are:

  • Directly from you through forms you fill out;

  • When you sign up for Services;

  • When you report a problem with our Services;

  • From records and copies of our discussions with you (including e-mail addresses) if you contact us;

  • Automatically as you use the Services, where it relates to things like usage details, IP addresses, data connections, and information collected through cookies or other tracking technologies;

  • From third party business partners or affiliates;

  • Registering for newsletter subscriptions.

3. Why We Collect Your Information

Collecting this information enables us to do administrative processing, provide our Services, and meet our legal obligations. You may refuse to provide some or all of your information (including Personal Information); however, keep in mind this may limit the ways in which we can interact with you, including providing you with our Services.

4. Cookies and Other Ways of Tracking

As you use our Services, we collect information about your equipment, browsing actions and patterns using automatic data collection technologies. Some content or applications, including advertisements, through the Services are also serviced by a third-party, including advertisers, ad networks and servers, content providers and application providers. The use of these technologies is outline in our Cookies Policy.

5. What We Do with Your Information

There are limitations to how we are able to use your Personal Information, under some laws this is referred to as “Processing.” In all instances, we will use your Personal Information in accordance with our Privacy Policy. Where applicable, we will also ensure we collect and use (or process) your Personal Information in accordance with one of the lawful bases outlined below.

The specific ways we process your Personal Information is to:

  1. Provide you with notices, service related emails or fulfill service requests;

  2. Administer, customize, personalize, analyze and improve our services, technologies, communications and relationships with you;

  3. Offer the Services and its contents to you subject to requirements under any legal agreements with you;

  4. Enforce our terms with you to protect the security of our Services;

  5. Analyze the demographics, transaction histories, and preferences of our users to better the experience;

  6. Offer support for our Services;

  7. Comply with all reporting and other legal requirements or proceedings;

  8. Perform research and analysis for product development;

  9. Communicate with you on all the newest happenings, announcements, maintenance, updates, changes, or offers;

  10. Customize marketing to you based on your preferences and requests.

6. Our Legal Basis for Collecting Your Personal Information

Under certain laws, CL must have a “legal basis” (or reason found in the law) for collecting certain types of Personal Information. Where this is the case, some of the basis CL relies on are:

  • Performance of a Contract: Most of the Personal Information we “process” (i.e. collect & use) will be done so we can perform a contract with you, based on all of the agreements we have with you, or to facilitate entering into an agreement with you.

  • Legitimate Interest: We may process your Personal Information to further “legitimate interests” we have in running our business. For example, this could include marketing or protecting against fraud. However, information will only be processed strictly to the extent legitimate interests require we do so.

  • Compliance with a Legal Obligation: There are instances where laws we are subject to require we process information to comply with an obligation it imposes. This may happen where a law requires we keep certain financial records for a period of time.

  • Consent: There are instances where we’ll request your permission specifically to process your Personal Information. Where this happens, we’ll ask for your permission before collecting, explain what it is that we’re collecting your information for, and only process your information in accordance with the reason we supplied at the time of your consent.

7. Your Rights

You have rights with regard to your Personal Information. You may access your information and ensure that it is correct. You may also opt out of receiving certain communications from us or our partners by emailing support@communitylattice.com. If you have any questions, would like access to your information, or need to correct/update your information please contact us at support@communitylattice.com.

Certain countries afford additional rights to its citizens and residents with their Personal Information (for example, those countries who are members of the European Union and the United Kingdom). Depending on where you live, or access the Services, you may have the right to:

  • Access any Personal Information we may hold of yours;

  • Stop the processing of your Personal Information for use to directly market to you;

  • Request a copy of any Personal Information of yours that we may have;

  • Request we move your Personal information to another party or service;

  • Restrict or limit the way we process your Personal Information;

  • Request we delete any of your Personal Information that we may have; or

  • Request we update your Personal Information.

Once a request is made, we will reply as soon as possible but ensure that responses fall within the time periods outlined in the law applicable to the request.

Please note, there may be certain exemptions that apply, and would change our obligations should you make one of the requests listed. For example, we may be required to process or keep your Personal Information to comply with law.

Also, please keep in mind where you request removal there may be bits of information left in our systems that does not directly identify you, for example data on your behavior with the Services.

8. How Long We Keep Your Data

The length of time we keep your Personal Information depends on the type of Personal Information and the purposes we’ve specified for collecting it. Where applicable, we ensure your Personal Information is not kept any longer than reasonably necessarily to comply with law or administering the Services.

9. Sharing Your Personal Information

We do not sell, trade, or rent Personal Information to third parties for direct marketing. However, we may share generic aggregated demographic information (such as the total number of visitors) not linked to Personal Information with our business partners and trusted affiliates.

We may also:

  • Share your Personal Information with business partners or affiliated applications.

  • Use third party service providers to administer activities (such as advertising, etc.) on our behalf but only disclose information for the limited purpose of performing those services.

  • Disclose Personal Information where our assets are being purchased or sold, where we are being acquired, go out of business, or restructure and the assets we transfer include user information.

  • Disclose information: (i) To fulfill the purpose for which you provide it (for example, to initiate communication); (ii) For any purpose disclosed by us when you provide the information; (iii) To comply with any court order, law or legal process, including a response to any government or regulatory request; (iv) To investigate, prevent, or take action regarding suspected or actual illegal activities or take precautions against liability; (v) If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us or others (vi) To affiliates or subsidiaries; or (vii) To the public where information is posted to a public forum.

Any Personal Information you voluntarily disclose for posting to the Service, becomes available to the public as controlled by your privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information. CL may also retain information after you delete your account if required by law, such information is needed for investigation purposes, or for archival.

10. How We Secure Your Personal Information

We use security technologies and procedures to secure Personal Information on its equipment or the equipment of third party vendors. When you provide Personal Information we do our best to ensure it’s encrypted via SSL. However, none of these are fail-proof, and we ask for your cooperation in ensuring your information stays safe. Please note we may discard any information: (i) upon your request; or (ii) any time in our sole discretion, whichever occurs earlier, as long as it is in compliance with law.

11. Collection and Use of Children’s Personal Information

Our Services are not intended for children under 18 years of age. If you are under 18, do not use or provide any information through our Services. If we learn we have collected or received Personal Information from a child under the age of 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@communitylattice.com .

12. Third Party Links

We are not responsible for the privacy practices or the content of third party websites and their use of information will be in accordance with their own privacy policies. Your use of a third party website is at your own risk and we are not liable from any damages, costs, fees or penalties arising or resulting from your use of third party sites.

13. Complaint or Inquiry

If you have any questions, concerns, or comments about our Privacy Policy or practices, please contact us via email at support@communitylattice.com with the words "PRIVACY POLICY" in the subject line.

14. Security and Possible Risks

CL cannot warrant the security of data while in transit to or from our Services. By using a Service, you understand we use commercially reasonable precautions to protect your Personal Information.

15. Applicable Law

Any claim relating to the Services will be governed by the internal laws of the State of Texas without reference to its choice of law provisions, and be resolved solely through proceedings held within Harris County, Houston, Texas.

16. Notification of Privacy Policy Changes

CL has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Information we collect.

17. Data Transfer

To provide Services to you, your Personal Information will be transferred to, stored and processed in the United States. Your Personal Information may also be processed by staff, agents or vendors operating in other countries used by our third party suppliers. However, we take steps to ensure your Personal Information is treated in accordance with this Policy. By providing your Personal Information to use Services, you consent to the transfer and processing outlined above.

18. Privacy Rights for California, North Dakota and Vermont Residents

California. A California resident may request us not to share Personal Information with a third party. Existing California users can provide us with their name, email address and postal address by email at support@communitylattice.com. In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112 or by phone at 800-952-5210.

North Dakota. Pursuant to state law, we will only share information with our service providers and with third parties as required or permitted by law or as permitted by you.

Vermont. We will not disclose information about you with our affiliated companies or with non-affiliated third parties, other than as required or permitted by law or permitted by you.